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Infrastructure Services

In a perfect world, most everybody would have the perfect IT infrastructure and business applications - up-to-date, optimized, perfectly standardized and aligned with business and user needs. Yet in real life, this vision often proves elusive. There are many reasons why:
- lack of resources, costs, skills availability, time, bandwidth, focus, ...

This is where our IT-as-a-Service Remote Infra-structure Solutions come in. We do the stuff you often don't have the time for, or the resources, or just don't want to focus on.

By taking on core IT Infrastructure services and providing advanced application development expertise, we give you peace of mind, let you and your teams focus on your true mission, and will save you money on top of it.

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Infrastructure Services

All ix-strata services follow ITIL methodologies, industry best practices and are SLA driven. We use secure, audited and highly functional management tools to access, assess, monitor and manage servers, network devices, databases, video conferencing infrastructure and any other devices on your network. Current infrastructure services offered include:
  • Server Management
  • Network Management
  • Database Management
  • Datacenter Support
  • Virtualization
  • Backup & Recovery
  • NW/Mobile Security
  • Performance Optimization
  • Patch Management
  • Architecture & Design
  • Storage/SAN Management
  • IS Lifecycle Management

Application Services

We are providing a substantial number of advanced application and development services in many industries supporting all major development platforms, ranging from ERP integrations to sull scale turnkey business applications. Services include:
  • App Development
  • End User Support
  • App Monitoring
  • Cloud Development
  • BI & Analytics
  • Mobile Apps & Data

Infrastructure Service Levels

We offer 4 different service levels for each product and offering, ranging from standard off-hour support to comprehensive 24x7 services. Please click on the Service Level Menu selection to the left for more details. While the current service levels have been designed to meet most need, custom plans are available to meet client specific requirements.